mycasino

Step by step

How It Works

From your first visit to your first withdrawal — six steps, each with the rules that apply in Switzerland.

  1. Step 1 · Create your account

    Registration

    Open your account in a few minutes. We ask only for what Swiss law requires to identify a player.

    • You are at least 18 years old
    • You live in Switzerland
    • A valid email address
    • A mobile phone number
    • Personal data: name, date of birth, address
  2. Step 2 · Confirm who you are

    Identity Verification

    Until your identity is confirmed, your account is a temporary account: it is valid for up to 30 days and deposits are limited to CHF 1’000. Verification confirms your age, identity and Swiss residence; our support team guides you through it.

    • Valid Swiss ID, passport or residence permit
    • Address confirmation if needed
    • Checked by our team — never shared with third parties
  3. Step 3 · Choose how to deposit

    Payment Method

    Deposit in Swiss francs with TWINT, PostFinance, cards, Apple Pay, e-wallets or a prepaid voucher. Set your deposit limit before your first deposit — it is the first thing we ask.

    • All amounts in CHF
    • Deposit limit daily, weekly or monthly
    • No fees charged by us
  4. Step 4 · Find what you enjoy

    Game Selection

    Browse the collections: slots, live casino with real croupiers, roulette, blackjack and jackpot games. Every game shows its provider and category; rules and payout tables are inside the game.

    • Filter by category or provider
    • Save favourites with the heart
    • Same account on desktop and mobile
  5. Step 5 · Stay in control

    Account Management

    Your account shows your status and limits at a glance. Lower a limit and it applies immediately; raise it and the new value applies after a 7-day cooling-off period. Breaks and self-exclusion are one click away.

    • Deposit, loss and time limits
    • Gaming breaks of 24 hours, 7 or 30 days
    • Self-exclusion and history
  6. Step 6 · Request a payout

    Withdrawals

    Request a withdrawal from your account. It is paid only to an account in your own name, after the security checks required by anti-money-laundering rules. Processing times depend on the method and your bank.

    • Paid to your own account only
    • Verified account required
    • Status visible in your account

Good to know

  • 1One account per person
  • 30days maximum for a temporary account
  • CHF 1’000deposit cap until verification
  • 7days cooling-off before a higher limit applies

Account Security

What protects you and your money on the platform.

  • Protection of personal data

    Encrypted connection (HTTPS), data processed in line with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the GDPR.

  • Account security

    Passwords are stored only as secure hashes. Sessions end when you log out; a password reset link is valid for one hour.

  • Identity verification

    Each player is identified before playing without restrictions — this protects minors and prevents misuse of accounts.

  • Financial transaction control

    Payments are monitored under Swiss anti-money-laundering rules; withdrawals go only to accounts in your name.

Read the FAQ